Terms and Conditions

General Information

Capusan shall not be held responsible to any person or company for any kind of direct, indirect, accidental, or non-accidental damages resulting from the use or inability to use the information presented on the website or any errors or omissions in the content that may lead to any kind of loss.

The entire content of the website www.capusan.ro (images, texts, graphics, symbols, web graphics elements, scripts, programs, logos) is the property of Capusan and is protected by copyright law. The use of any of the aforementioned elements without the consent of Capusan is punishable according to applicable laws. Part of the information displayed on the website or the component elements (video spots, images, technical information, etc.) is obtained directly from the company's partners, some of which are described in the footer section of the website.

Any unauthorized access attempt to the website www.capusan.ro and any attempt of fraud will be reported to the competent authorities. Any dispute arising shall be resolved by the competent court.

By using and visiting the website www.capusan.ro and submitting online requests for offers, you signify your acceptance of the below-mentioned conditions. Without prior notice, Capusan may make additions or deletions of information on the website.

By using the website www.capusan.ro, you agree to provide accurate, true, current, and complete information about yourself, as requested in the sections dedicated to the request for offers, newsletter subscription, marketing surveys, or contact forms.

Information about the products sold

The colors displayed on the website www.capusan.ro may differ from the actual ones. They may vary depending on your computer system or how your monitor is calibrated when viewing the displayed information. For this reason, we are not responsible for the colors of the products (or the color samples presented) that you perceive when visiting the website.

There is a possibility that certain products may not be available in stock at some point. Our sales consultants can provide you with any information regarding the status of the products presented as part of our offer and their availability. For this purpose, please contact us at any of the telephone numbers displayed in the "Contact" section. Additionally, the promotions displayed on the website www.capusan.ro may be discontinued at any time without prior notice.

Creating Requests for Offers

If a user wishes to post requests for offers on the website www.capusan.ro, they will need to confirm certain personal information (name, contact details, etc.) through the provided forms. This information is strictly used for honoring the requests for offers by contacting the user (by phone or email) or creating a database for statistical reports and marketing studies.

Collection of Information

The website www.capusan.ro can be accessed free of charge for content viewing without requiring prior registration. Making a request for an offer through the website www.capusan.ro and completing marketing questionnaires or contact forms implies users' acceptance for their personal data to be stored and processed by Capusan. The purposes of processing this data are as follows: honoring requests for offers, informing users about our promotions through email campaigns such as "Newsletter," and sending letters through the Romanian Post or private courier services, creating a database for statistical reports and marketing studies.

Security of Personal Data

Your personal data will be used solely for the purpose of conducting marketing studies (statistics, market studies, etc.) declared on this website.

We undertake not to disclose or sell databases containing information regarding the personal data of our clients.

Email Notifications

Each user can receive email notifications (e.g., newsletters, special offers, news). To do so, it is necessary to confirm some of the following information, as appropriate: name, surname, email address, location (according to the provided forms). All email notifications received from the company offer the option to unsubscribe by sending a confirmation email to the address cap